Customer Testimonials
I always love when I bring my car in to Riverside Jaguar. Mark is a true example of Great Customer Service; personable, friendly and always professional. And thank you for the Range Rover loaner! I will be coming in soon to purchase one for myself!
Jaguar Land Rover Riverside — 2019 Jaguar F-Type P380, VIN: SAJDD1FV6KCK61490
I’m posting this both about my experience with the dealership and for anyone considering this exact vehicle.
The buying process took roughly 10:30 a.m. to 4:00 p.m. My Dodge Challenger was initially valued at about $33,625, then I was offered around $26,000, before we eventually agreed at approximately $29,500.
Before buying the Jaguar, I specifically raised concerns about its previous front-end damage, body-panel fitment and panel alignment.
I asked for an independent pre-purchase inspection.
That request was refused.
Instead, I was encouraged to rely on the dealership’s own inspection and ... Read More 
DealerRater - Sep 28, 2026
I took my 2025 rang rover sport for service and couple of issues the vehicle had , when I got my car back my navigation software was gone , I had no navigation and the cover for wireless charging area was broken , it does not close by it self . And service department is close on Sat and Sunday and I came to this dealer from upland which is 40 miles a way. I dont know what to do and I can't drive 40 miles again to go to this dealer to have them fix what they broke . I do not recommend this dealer for ... Read More 
Google - Sep 26, 2026
Service depth. Is great! Efficient, friendly and accommodating.
I had an excellent experience with Jaguar Riverside Service and Parts Department. The customer service was outstanding, and the entire team was professional, friendly, and attentive to my needs. The atmosphere was welcoming and comfortable, making the experience even more enjoyable. They did a fantastic job servicing my vehicle, and I truly appreciate the quality of their work and attention to detail. It's refreshing to receive such great service from a team that genuinely cares about its customers. I highly recommend Jaguar Riverside Service and Parts to anyone looking for exceptional customer service, professionalism, and quality workmanship. I will ... Read More 
Google - Sep 23, 2026
Great service with Mark Espinoza Took car home - on the way home had the same issues with the dash buzzing and suspension noise when braking or parking very noticeable have videos and text mark right away
The service was great, will return
Mark Was Amazing Mechanic 100% Recommend!! Knowledgeable & Professional.
Excellent job and service every time. Always treat clients with respect.
Morgan provided excellent customer service and had great communication skills.
What a great service. From the salesman, Dave to Linda in the service department
I recently brought my vehicle in for service at Jaguar of Riverside and had an outstanding experience thanks to Erin Dang. From the moment I arrived, Erin was professional, knowledgeable, and attentive — he took the time to walk me through exactly what my vehicle needed and kept me updated throughout the process.
The service itself was completed efficiently and my car was returned in excellent condition, running better than ever. It’s clear that the team at Jaguar of Riverside takes pride in their work, and Erin in particular went above and beyond to make sure I was informed and ... Read More 
Google - Sep 3, 2026
Had the most amazing experience at Land Rover Riverside! The entire team was super helpful throughout the entire car shopping experience! They helped me find my dream Defender and the whole process was so seamless. They had me in and out of the dealership in no time - and back home before my 1 year old’s nap time! So thankful!
I love it here!!! Everyone is so friendly and helpful!! The coffee bar is amazing and lounge area is very comfortable to wait for your vehicle.
Kent is by far the BEST salesman my husband and I have ever had the pleasure of working with. He is genuinely one of the nicest people i have ever met and truly goes above and beyond to meet every need and concern. We left today completely satisfied with our purchase and the overall experience. A salesman like Kent is why customers stay loyal.
Albert, Astor, and the whole team is awesome. Took my family to check out one of their used cars today and was amazed how professional and nice everyone was. We are cash buyer but ended not having enough to buy the car but we will definitely come back to this dealership when ready. No pushy sales people here. Professional and curitious only.
Best auto service experience I ever had. Honest, courteous and work was done quickly.
I was looking for a specific part for a rover sport and I was informed by my local dealer they were on backorder with no current ETA. The informed that Riverside showed one in stock and that was all in the entire country. I called that parts department and was greeted by Wu. I explained my situation and he understood and physically went and checked to make sure that the part was there. Sure enough it was, and they were willing to transfer it to my local dealer. It was shipped that same day and arrived as described. I could ... Read More 
Google - Aug 18, 2026
Excellent customer service!
Great experience! Erin is always a pleasure to work with.
I can’t say enough about the exceptional customer service we received at this dealership! We had been looking for a used Jeep for a while and noticed online that they had one on their lot. We took a drive down there, and from the moment we walked into the dealership, their team shined. Albert in Sales is a very kind, no-pressure salesman who made the whole car-buying process smooth and stress-free. Sean in Finance handled everything seamlessly. Mark and Bryan in the Service Department were top-notch! These days, good customer service can be hard to find. This team is ... Read More 
Google - Aug 11, 2026
I can't say enough about the exceptional customer service we received at this dealership! We had been looking for a used Jeep for a while and noticed online that they had one on their lot. We took a drive down there, and from the moment we walked into the dealership, their team shined. Albert in Sales is a very kind, no-pressure salesman who made the whole car-buying process smooth and stress-free. Sean in Finance handled everything seamlessly. Mark and Bryan in the Service Department were top-notch! These days, good customer service can be hard to find. This team is ... Read More 
Yelp - Aug 11, 2026
Jeff, Astor, Steven & Scott have been so amazing throughout this entire process!! They made everything so easy!!! I am coming here every time I need a new car!
Mark Espinoza was very professional and great customer service you have a great service team they all work together to help me
The Tech came out to my house to service the recall on my defender. What a pleasure He was so nice, and very fast
I recently bought a few parts from Range Rover riverside and the experience was extremely unique in the best ways. Vu from the parts department made the experience especially unique. Although there was some complications in getting my part, Vu was there every step of the way and even went out of his way to deliver me the part so I get it as soon as possible. Big thank you to Vu for being the difference maker in keeping the Land Rover brand top tier. I will definitely be returning!
My service advisor Ivan is great! Riverside Jaguar is the best!
Erin from the service dept took great care of us and made us feel prioritized.
The Service is great, as usual. My service rep always keep me up to date. Enterprise selecting the rental and bringing it to the dealership was excellent and saved time. Overall a wonderful experience.
Great experience with the team at Jaguar Riverside. They made the car buying experience easy and painless. I highly recommend this dealership.
Morgan was my advisor and he was really great couldn't have had a better one
I’ve had an outstanding experience with Land Rover Riverside, particularly with the service department.
I love my Defender, but I’ve also had some significant issues with it, so having a service department I can trust has been extremely important. My service advisor has been exceptional. He is responsive, communicative and genuinely makes me feel like I have a direct contact who is paying attention and making sure things get handled. He follows through, keeps me informed and has made some potentially frustrating situations remarkably easy to deal with.
I also have to give credit to the technicians. The ... Read More 
Google - Jul 28, 2026
Linda is the best and most caring advisor I have ever met. I drive 40 min to take my car to her, only one I trust
Morgan was the associate to help me throughout the process and was very polite and professional, prompt.
Outstanding customer service from Linda and her team of service advisors. She went above and beyond to accommodate me with my car. Great job from all.
Excellent service!
Very professional, and on top of everything. Erin is a great Service advisor and I would. It take my vehicle anywhere else
Overall experience was very positive. The sales team, Aaron, was very responsive even after office hours. They prepared the vehicle well, even with small touchups to the front hood. I have the highest praise for him. The financial team was quick, paperwork done without delay or issues. The only issue I encountered was the transport of the vehicle, it was overpriced and done "by the one company that we work with". Maybe they had bad experience in the past and because I bought a certified vehicle, they made me use one particular trucking firm - unfortunately, I paid 2... Read More 
Google - Jul 18, 2026
Update: I wanted to provide an update to my original review because it's only fair to recognize when a business steps up to make things right. After my initial experience, Scott reached out to me personally to address my concerns. He connected me with Jenesis, who provided outstanding customer service from start to finish. The team supplied me with a loaner vehicle while my Mercedes was being repaired, fully resolved the AC issue, and returned the vehicle in immaculate condition--cleaner than when I dropped it off. I truly appreciate that they took ownership of the situation and followed through ... Read More 
Yelp - Jul 17, 2026
Purchased 2 cars from this location. Nice facility and amenities, great inventory. We purchase a Defender and a Velar. Great cars, and have had amazing experience with the service department as well. Highly recommend!
I had an excellent experience working with Aaron Reese at Riverside Jaguar. From start to finish, he made the car-buying process smooth, stress-free, and enjoyable.
Aaron took the time to answer all of my questions thoroughly and never made me feel rushed or pressured. He was easy to talk to, patient, understanding, and genuinely wanted to make sure I felt comfortable and informed throughout the entire process. His professionalism, knowledge, and friendly attitude made a big difference and gave me confidence in my purchase.
What impressed me even more was his dedication to customer service. I was pre-approved through my ... Read More 
Google - Jul 14, 2026
We just bought our second Range Rover from this dealership. We live in Joshua Tree but this dealership has better inventory than one closer to us and we really like our sales guru Keith. He goes beyond what anyone would expect and does the work to help fit our budget and get the car my wife wants and that makes me happy! Our second won’t be our last car we buy from Keith and this dealership!
Outstanding service.
5/5 Stars Had a great experience here. Mark from the service department was super helpful and professional. Got everything done smoothly. Highly recommend him!🤙🏽
We had a flawless experience at Land Rover Riverside service due to Linda.! She is absolutely amazing— from coordinating pick up and dropoff, communicating efficiently with regards to the multiple issues with car, and presenting our options clearly. Highly recommended!
Mark in service was, very efficient, tended to my transportation issues to and from the dealership. A great “project manager”! Listened to my concerns. Addressed them. Great experience!
Morgan is nice service representative. He helped in every detail of the service rendered (turbo). He’s very supportive of customer’s needs. Thank you, Morgan for all that you do!
Highly recommend Jaguar Riverside for service and maintenance. Ivan and Linda are the best at what they do👍🌟
Ivan is exceptional in customer service - on this occasion - but more importantly -on ALL previous occasions !!
I have tried several Land Rover dealerships, including Land Rover Newport Beach and Land Rover Anaheim, but the Riverside location is by far the best in the area. Arin in the service department and Mark were incredibly helpful and went above and beyond to make sure I was completely satisfied with the service. Their professionalism, communication, and dedication to customer satisfaction truly stood out. I highly recommend Land Rover Riverside to anyone looking for exceptional service and a great overall experience.
Linda is absolutely the best...professional, Courteous, and exceeds expectations...highly recommend Land Rover of Riverside...she treats us like family and its the reason why we will not go anywhere else!!!
The service team at LandRover Riverside is the absolute best. I trust them with my vehicle and Morgan is always so helpful and knowledgeable. Thank you Greg In Sales for answering questions about new vehicles while I waited and the hospitality Letty showed me when I was in the waiting area
Looking for a new luxury suv and went to Landrover Riverside and test drove a Discovery. Greg Suzuki was very knowledgeable, nice, and accommodating. We test drove the vehicle and Greg demonstrated a lot of the car's features that are exclusive to Land Rover. I just started looking for a new car for my wife so we didn't buy today. We still want to look at some other brands, but the car was beautiful and I wanted to thank Greg for being so helpful and for providing us with a pressure free opportunity to get acquainted with the ... Read More 
Google - Jun 19, 2026
Linda Gemayel is the hardest working, talented, and sharp person I know in the service industry. Her ability to always go above and beyond is incredible. Thank you for all the hard work you do!
Great communication, thank you Morgan!
Ivan at service was great he quickly returned my calls and was very profetional keep up the great work
It’s always a pleasure to get my truck serviced at Land Rover Riverside. My advisor Erin Dang… always make sure to take care of my truck needs. He’s, kind, knowledgeable and efficient with assisting me. He makes sure that my truck is complete in a timely manner and if not , a rental car is provided. Thanks Erin until next visit! J’s Juice Janie
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By far the best service team !!! We have tried other areas in Southern California and nothing compares to the service that Linda provides She is professional , conscientious and Knowledgeable. She is the reason I drive a Range Rover and our kids drive Range Rovers.
Took great care of me to problem solve. They made everything as seamless as possible. Classy dealership. They really seem to care. I will be purchasing from this dealership again
We have been to a few dealers but none have really made us feel comfortable and taken us seriously as Riverside. We are never questioned about our concerns. They are very professional, get you in for service quickly and takes care of business. Mark is friendly, professional and takes our concerns seriously.
Linda is a wonderful service manager. She communicated very well during the time my car was at the shop. I did decide to take the car and replace the suggested parts on it by myself as I believe the Error codes are caused from a different issue causing to throw a code that will actually not fix the car. Thank you Linda for all your help! I will for sure use your store again as we have 3 range rovers in our house.
I’ve been fortunate to purchase many cars from many dealerships. Buying a vehicle from Greg Suzuki and their manager Jeff Hakimi will be the most transparent, honest, professional, and welcoming experience that I highly recommend. It is rare for dealerships to have so many 5 star reviews, however after visiting the dealership, their treatment of their clients is a clear confirmation and testament of why people feel the way they do. Thank you gentlemen for the 5 stars experience.
The only place I'll ever take my car. I have a specialty F-type SVR. They really know the car and take care of it. Ivan in service is the best.
Morgan is a good service consultant he was so helpful. I am satisfied with him and his job. Best of best
Hand's down the best experience I've had purchasing a vehicle. Astor was kind, attentive, not pushy, and worked to provide me a competitive offer that met my goals. I was only there to test drive and not purchase, but ended up driving away in a new Defender. Thanks, Astor.
When I purchased my vehicle, admittedly at a non-Jaguar dealer direct(which I won’t do again), I loved it but became instantly concerned regarding my safety as I experience issues with my steering wheel. I purchased a vehicle that was still in its active warranty phase so I sped(kidding, I drove carefully and considerately) to Riverside Jaguar/Land Rover to put my anxious mind at ease. My direct specialist was, STILL IS, and will continue to be Mark Espinoza(the whole team is on big awesome rockstar band! But Mark welcomed me into the Jag fold) and he ... Read More 
DealerRater - Mar 25, 2026
Very customer friendly and an overall great experience. I would recommend them to anyone wanting to purchase a new car.
Easiest purchase ever!!! Delivered my new car and picked up my trade. Did the whole transaction over the phone in 30 minutes.
We were very pleased with Greg Suzukis professional help. If we need to in the future, we’d be glad to have his help.
We had been doing some research online and decided to drive from the High Desert to check out the inventory here in Riverside, a drive that took a little over an hour.
We were immediately greeted by the friendliest lot porter (my apologies for not retaining his name!), who then quickly connected us with Aaron, our sales representative. Aaron sincerely listened to our concerns and patiently took us on multiple test drives.
After our last drive, we were warmly greeted by one of the sales managers who walked us through important details like vehicle history, engine types, and the services ... Read More 
DealerRater - Dec 7, 2025
Such a nice experience. No pressure sales team and finance. First time enjoying buying a car.
Aaron and Heath were amazing. Helpful, no pressure. Got me into the car I wanted.
Professional, great sales team, great finance team, well done. I have known Heath for many years, none better in the business.
I can’t say enough good about Dave and the team. I conducted my business remotely as I live out of the area and they had a vehicle in the color combination I was looking for.
Jeff, who was my salesman, was gracious and helped a family member of mine look at the car in my place. Between Dave and Jeff, I had all of my questions and concerns, answered without delay. Steven, who took care of the finance paperwork, was also extremely knowledgeable and very pleasant to work with. All in all, the team made this a very smooth ... Read More 
DealerRater - Nov 29, 2025