Customer Testimonials

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Google Jan 27, 2023

I'm the Manager at an auto shop 3+ hours away, i needed a battery for one of my customers, batteries cannoy be shipped. I drove down there this morning to get my part, I was in and out of the parts center in just a few minutes. No hassle, no hickups, everything ready for me. I dont often take in Jaguar vehicles, but often turns into a disaster was smooth and simple today.

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Google Jan 26, 2023

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Google Jan 26, 2023

My experience with the Jaguar dealership was pleasant, professional, and informative.

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Google Jan 24, 2023

Friendly, attentive, communicative. Even washed my car before picking up.

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Google Jan 18, 2023

I definitely recommend bringing your car here for service. My service advisor is Ivan and he is very friendly and knowledgeable. They have great customer service.

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Google Jan 17, 2023

Wonderful

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Google Jan 13, 2023

Wonderful experience❤️ Ivan was very professional and helpful. Car looks and runs fantastic🙌

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Google Jan 13, 2023

Ivan was our Service writer and he was very professional. He took very good care of our needs. We LOVE our JAGUAR❤️

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Google Jan 12, 2023

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Google Jan 10, 2023

Great Service!

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Google Jan 10, 2023

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Google Jan 9, 2023

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Google Jan 6, 2023

Great service and exceptional overall experience

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Google Dec 31, 2022

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Google Dec 30, 2022

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Google Dec 29, 2022

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Google Dec 28, 2022

Very good car buying experience. John was very helpful and everyone I dealt with was kind! I feel they were very transparent throughout the process and I walked away very happy! I highly recommend this dealership!

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Google Dec 23, 2022

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Google Dec 19, 2022

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Google Dec 16, 2022

Didn't wash my car very good though.

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Google Dec 13, 2022

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Google Dec 7, 2022

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Google Dec 7, 2022

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Google Dec 5, 2022

Excellent diagnostics and service!

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Google Dec 4, 2022

Great customer service. Albert was amazing, very patient. Fast loan signing!

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Google Dec 3, 2022

Service advisor Ivan Carrillo answered all my questions and concerns. My car was also washed after maintenance. I will be returning to this location for the next servicing.

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Google Dec 1, 2022

Super easy, friendly and fast!

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Google Nov 26, 2022

Very nice experience.

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Google Nov 24, 2022

Erin Dang was an excellent service advisor and took care of every detail. I love my Jag and this dealership! Both top notch!

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Google Nov 24, 2022

Great team, very fast turnaround and did everything and more to repair my Jag XE. Highly recommended

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Google Nov 23, 2022

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Google Nov 17, 2022

So much to say! Three years ago we bought our first Jaguar and let me say easiest car buying experience on top of that serviced from day one at jagaur riverside and their level of top notch service is unmatched! Here we are now buying our first electric Jaguar and let me say just blown away by the easy process in this crazy market! They did not have a markup and treat you with top level service! Greg Suzuki is the man to see to buy a vehicle! His passion and dedication to the brand I applaud him and Scott ...

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Google Nov 16, 2022

We had a Great experience buying our first Jaguar at Jaguar Riverside !! Greg was wonderful to work with, and he came in on his day off just for us !! Steven made the paperwork signing easy with no stress. Thank you so much for making this purchase enjoyable. I LOVE my new F-Pace !!! It is so beautiful ❤ --The day after we bought our F-Pace, Bryant Romero came to our home to teach us everything about our amazing new car. He went over so many things and helped us with any questions we had. I really appreciate all of Bryant's help ...

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Google Nov 15, 2022

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Google Nov 12, 2022

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Google Nov 10, 2022

10/10

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Google Nov 6, 2022

We felt welcome from the moment we were greeted by our sales consultant Eric. We have never owned a jaguar before and they walked us through each step with NO pressure which we loved. Even the final paperwork with the finance manager Steven was easy and again no pressure when offering the extras. We're thankful for our 1st experience at the dealership and know we will return again.

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Google Nov 1, 2022

The service was very professional and thorough. I always like working with the service consultant, Mark. He's always very accommodating and helpful. I appreciate him making sure I was able to get my service completed this morning!

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Google Oct 31, 2022

Excellent Customer Service in the parts dept.

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Google Oct 28, 2022

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Google Oct 28, 2022

My service consultant was friendly and very efficient. The waiting area was comfortable and filled with snacks. The overall experience was great!!

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Google Oct 28, 2022

Great service department, keep me updated on my car.

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Google Oct 28, 2022

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Google Oct 20, 2022

Always friendly nice atmosphere comfortable

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Google Oct 19, 2022

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Google Oct 17, 2022

Service was excellent. Our service advisor (Ivan) was very helpful, nice & informative.Service waiting room was clean. We even bought some accessories for our SUV while waiting.

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Google Oct 14, 2022

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Google Oct 12, 2022

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Google Oct 12, 2022

Excellent service, great team!

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Google Oct 7, 2022

Professional and clean operation

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Google Oct 7, 2022

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Google Oct 4, 2022

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Google Oct 1, 2022

Ivan never disappoints. Great service.

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Google Sep 30, 2022

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Google Sep 27, 2022

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Google Sep 24, 2022

I have taken my Jaguar here for regular service and have never been disappointed in the level and quality of the service here.

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Google Sep 20, 2022

I have been going to see Ivan for years now. So thankful he is still there ! Always feel like family with Ivan! 🙂

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Google Sep 15, 2022

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Google Sep 15, 2022

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Google Sep 13, 2022

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Google Sep 3, 2022

Paid good attention to my description of what was wrong. Continued searching for the problem until they found the culprit object that. Needed to be replaced. Kept the car inside the garage so it wouldn’t be so hot to get into for driving home (temps outside were 109-112)!

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Google Sep 2, 2022

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Google Sep 1, 2022

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Google Aug 26, 2022

I absolutely love Jaguar of Riverside. MARK Espinosa is my Rep. AND Mark handles business. Mark is great with customers 😀 and you don't get your car until it's right! And that's how it should be! Thank you Mark for everything 🙏 you do! Jaguar of Riverside we lov you

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Google Aug 25, 2022

Ivan has always been great to deal with and keeps me informed of all the services needed and what is optional. My family has 5 Jaguars and Ivan is who we ask for by name when service is needed.

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Google Aug 25, 2022

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Google Aug 24, 2022

Mark is the go to guy 😎

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Google Aug 24, 2022

I was helped by Morgan and he is a pleasure to deal with.

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Google Aug 20, 2022

Coolant hose replaced. Customer Service Representative Morgan was very professional and accommodating. He made sure I was taken care of and was very nice.

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Google Aug 19, 2022

We always take our Jaguar to Ivan and he always treats us well.

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Google Aug 18, 2022

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Google Aug 16, 2022

Excellent service! I have been having my Jaguar serviced here for years and have never been disappointed. My service advisor is Ivan and he is the best!

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Google Aug 9, 2022

It's was a pleasure. It's my 2nd time buying a car from them. But it was Greg, Ivan, and last but not least Louis. Thank you all.. it truly was a pleasure.

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Google Aug 3, 2022

Excellent, professional service and communication.

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Google Jul 29, 2022

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Google Jul 27, 2022

I visited Jaguar of Riverside for a recall on my vehicle as well as an inspections to my breaks. The services was great, curious and overall a pleasant experience. My Service Rep Morgan Conde was great! I will be sure to come back when my service light comes on Thank you

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Google Jul 27, 2022

Great professional communicative. Amazing restrooms. Nice snacks too

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Google Jul 20, 2022

It was a very good experience. Service Advisor Ivan Carillo, and in parts, Danny, Diego, and Manuel are always a pleasure to do business with. I don't know everybody there, but those that I do know take care of my automobile needs very well and make it a pleasant visit. The service has been superb. Great team. Thank you to everyone there.

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Google Jul 19, 2022

Always excellent here! I have been taking my jaguar here since 2019. Always excellent service and always extremely helpful! The service here continues to show me to stig with purchasing a jaguar and or land rover for the future.

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Google Jul 16, 2022

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Google Jul 16, 2022

Ivan Carrillo is always a joy to work with he is personable and always professional.

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Google Jul 14, 2022

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Google Jul 13, 2022

Fantastic service. Appointments are always right on time. If you need to have service preformed speak with Erin. He explains everything being done and all suggested work needed. He was extremely helpful when making my appointment. He calls right back if you leave a message. Thanks again Erin.

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Google Jul 13, 2022

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Google Jul 11, 2022

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Google Jul 10, 2022

Great experience with special thanks to salesman Heath who was patient walking me through the process. Was so good I drove up from LA and was pleased with the experience. No stereotypical car dealers found here which always makes for an enjoyable experience as I felt taken care of.

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Google Jul 9, 2022

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Google Jul 8, 2022

Very professional

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Google Jul 1, 2022

They did a great job in repairing my jaguar XFS in a timely manner. The staff were very helpful and I’m happy with the repair. Thanks again Jenesis and Pedro for all your help.

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Google Jun 30, 2022

Fast and easy.

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Google Jun 28, 2022

Great service !! Keeps me informed on work being done and how long it will take

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Google Jun 27, 2022

Nancy is Great. Made the whole process simple and easy, No pressure, No games, Very Straight forward. Provided me the info I asked without hesitation and did everything she could to help me get the best Deal possible. Love my Jaguar... Highly Recommend her. She is simply amazing as what she does..... Thank you again Nancy....

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Google Jun 24, 2022

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Google Jun 23, 2022

Mark Espinoza was an excellent service advisor. He discussed all services performed and went into details about my cars battery function and limitations. I was impressed with his knowledge and professionalism. I will go back to him in the future.

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Google Jun 12, 2022

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Google Jun 11, 2022

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Google Jun 10, 2022

Regular “service needed “ brought me once again to Jaguar Riverside. With an appointment, service was organized, timely, and far more reasonable than I expected. Staff are friendly and helpful.

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DealerRater Jul 29, 2018

Everything was done in a professional manner. The salesman was very knowledgeable and I felt no pressure to make any decisions. I am truly enjoying my new Lincoln MKC and look forward to driving it each day.

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DealerRater Apr 14, 2018

As always the service we received was first class. Our sales representative Wally Lema was first class. I highly recommend anyone interested in a Lincoln go see Wally!!

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DealerRater Feb 27, 2018

I have been taking my Jaguar XJ8 to Alvarez Jaguar dealership for service for the past 8 years and the service they have been providing to my car was Excellent... Needless to say that Ivan Carillo, the service advisor treats me like a family member.. He is the best!!

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