Great customer service! I had some challenges with getting back to the dealer to pick up my car. Riverside Jaguar stepped up and bridged the gap. They made my service and experience worry free.
I have been bringing my Jaguar XF since 2012 to this dealership, and like always my service experience has been greatI dropped my vehicle early in the morning, got my loaner car and as promised my car was ready by 4 pmI have been Jaguar customer since 2004, and I have no issues with this dealership ever sinceBest Regards Quaid Hasta
We purchased a 2017 F Pace from Pedro. He was one of the best car salesmen I’ve ever worked with. Was knowledgeable, understood our goals in a car; and worked hard to make a deal. After the sale he staid in touch while the car underwent CPO repairs, was certified, and delivered back to us without any need to re-visit the dealership. He was available to answer question, and made sure we were comfortable through the entire process. Would love to work with this team again in the future.
Jaguar of Riverside is awesome. The service team goes above and beyond the call of duty. I am very pleased that I choose a Jaguar not only at purchase but years after the red carpet is rolled out.
Ivan, the service writer provided excellent customer service while my vehicle was being serviced and inspected. A courtesy vehicle was provided (excellent touch) knowing my location is not close. While this dealership is under a massive reconstruction, servicing vehicles is extremely stressful. When my vehicle was ready for pickup, I couldn't be conveniently available, so they sent a driver with my car to my office and we switched vehi les at my office and the bill was paid via phone with Ivan.THAT'S HOW YOU PLEASE AND KEEP CUSTOMERS!! HATS OFF FOR THIS SERVICE...THANK YOU, IVAN.
My experience was outstanding from Mark and Brian. As a single professional woman, I received excellent service and prompt communications on the progress of my Jaguar with clear, concise price options that best suited my desired outcome. My car looked and drove like the day of purchase. I highly recommend Jaguar Riverside. Thank you.
Fast service. Very professional staff. Ivan always does a great job!
Keep up the good work, excellent service. I have never seen my tires shine so much!
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